CabinCraft Privacy Policy

Privacy with clear expectations

This Privacy Policy explains the types of personal information CabinCraft may collect when you browse, shop, communicate with support, place an order, subscribe to email, or otherwise interact with our website and services, along with how that information may be used, shared, retained, and managed.

Last updated: September 20, 2026
Modern luxury car interior with steering wheel, dashboard and premium materials
Clear information mattersOur goal is to explain privacy in straightforward language so customers can understand the information involved in shopping, support, delivery, and normal website use.
You provide it 01Information entered directlyThis may include your name, email address, phone number, shipping or billing details, order information, support messages, subscription preferences, and other information you choose to provide.
Shopping activity 02Information created by transactionsOrders can generate product, purchase, delivery, payment-status, return, exchange, and customer-service records needed to complete and support the transaction.
Website activity 03Technical and usage informationOur website and service providers may receive browser, device, IP-address, cookie, page-view, interaction, and similar technical information used for site operation, security, analytics, or preferences.
Service providers 04Information needed to perform servicesCompanies that help operate checkout, payment, shipping, website functionality, communications, analytics, security, or support may process information required for those functions.
Modern premium vehicle cabin with seats, console and dashboard
Information follows the customer journeyDifferent information may be needed for browsing, checkout, delivery, account or order support, returns, exchanges, email subscriptions, and customer-service communication.

Information We May Collect

Only the information connected to the interaction

The exact information involved depends on what you do on the website. Browsing may involve technical data, while checkout, delivery, customer support, returns, or email subscriptions require additional information.

01
Identity and contact informationName, email address, phone number, shipping address, billing address, and other contact details you provide.
02
Order and transaction informationProducts ordered, quantities, prices, discounts, shipping information, order status, payment status, returns, exchanges, and related purchase records.
03
Payment-related informationPayment information may be processed by payment service providers used at checkout. The information CabinCraft receives can vary depending on the provider and transaction.
04
Device and usage informationBrowser type, device information, IP address, website interactions, pages viewed, referring pages, approximate location derived from technical data, and cookie or similar identifiers may be collected.
05
Communications and preferencesMessages sent to support, product or fit questions, review or feedback content you submit, email subscription status, and communication preferences may be retained.

How Information May Be Used

Use should match a clear purpose

Personal information may be used to operate the website, complete purchases, support customers, protect transactions, communicate with you, maintain records, and improve the shopping experience.

OrdersComplete purchases and deliveryProcess orders, confirm transactions, arrange shipping, provide tracking, manage returns or exchanges, and maintain order records.
SupportRespond to customer requestsAnswer questions about products, vehicle fit, installation, care, delivery, returns, exchanges, warranty information, or account and order matters.
SecurityProtect the website and transactionsDetect, investigate, or help prevent fraud, misuse, unauthorized activity, technical problems, or other risks affecting customers or the site.
CommunicationSend requested or relevant messagesProvide order updates, service messages, support responses, and marketing communications when you have subscribed or when otherwise permitted.
ImprovementUnderstand how the site is usedAnalyze website performance, navigation, product interest, customer experience, and technical behavior to improve the site and services.
ComplianceMeet legal and recordkeeping needsUse or preserve information where reasonably necessary to comply with applicable obligations, enforce agreements, or respond to lawful requests.
Luxury vehicle interior with steering wheel, console and digital controls
Website information supports practical functions around ordering, delivery, customer assistance, security, communications, and the ongoing operation of CabinCraft.

Sharing & Retention

Information is shared for defined functions

CabinCraft may disclose personal information to service providers and other parties when reasonably necessary to operate the website, complete transactions, support customers, protect the business and customers, or comply with applicable requirements.

When information may be shared

The categories below describe common operational situations. The exact companies involved can change as website services and providers change.

Commerce & hostingProviders that support the online storefront, website operation, data hosting, account functions, and related infrastructure.
Payments & fraud preventionPayment processors and security or fraud-prevention providers involved in authorizing, securing, or reviewing transactions.
Shipping & fulfillmentCarriers and logistics providers that need order and delivery information to move and deliver purchases.
Support & communicationsServices used to send order messages, provide customer support, manage email subscriptions, or maintain customer communications.
Analytics, security & legalProviders or authorities when information is needed for analytics, cybersecurity, legal compliance, dispute handling, or protection of rights and safety.

How long information may be kept

Retention periods can differ by information type and purpose. CabinCraft may keep information for as long as reasonably necessary for the purpose it was collected, including order support, customer service, recordkeeping, security, dispute resolution, and legal or accounting requirements.

Order recordsMay be retained to support transaction history, delivery, returns, exchanges, support, accounting, or other legitimate recordkeeping needs.
Support communicationsMay be kept when useful for resolving a request, documenting a customer-service interaction, or understanding prior product or order issues.
Marketing preferencesSubscription and opt-out records may be retained so communication choices can be respected.
Technical informationCookie, security, analytics, and technical records may be retained according to the purpose, provider settings, or applicable requirements.

Your Privacy Choices

You may have rights over your information

Depending on where you live and the law that applies, you may have rights relating to personal information. These rights can differ by jurisdiction and may be subject to verification, exceptions, or legal limitations.

Access
Ask about personal informationYou may be able to request information about the personal data associated with you or obtain a copy where applicable.
Correction
Request inaccurate details be updatedYou may be able to ask for correction of inaccurate or incomplete personal information, subject to applicable requirements.
Deletion
Request deletion where permittedYou may be able to ask that certain personal information be deleted, although some information may need to be retained for legal, security, transaction, or recordkeeping reasons.
Communications
Manage marketing preferencesYou can use the unsubscribe option in marketing emails to stop receiving those messages. Transactional or service communications may still be sent when needed for an order or request.
Luxury car interior with modern dashboard, touchscreen and premium materials
Privacy choices should be understandable and accessible

Questions about this Privacy Policy?

If you have a privacy question or want to make a privacy-related request, provide enough information for CabinCraft to understand the request and, where necessary, verify that it relates to you. We may ask for additional information when verification is reasonably required.

Additional notes: This website is not directed to children under 13. CabinCraft may update this Privacy Policy as website practices, services, or legal requirements change. When changes are made, the updated version may be posted on this page with a revised effective date.